Payment Policy

Checkout identifies the store currency, total and payment choices offered for an order. Preparation begins only after authorization and acceptance.

Authorization and security

A bank or payment provider may authorize, decline, review or temporarily hold a transaction. Incomplete billing data can prevent approval, and an authorization hold is not confirmation that an order was accepted. Ask the issuer about a decline and do not send payment credentials by email. Footer card marks are display symbols, not records of individual payment tests.

Payment questions and returned funds

For order-related payment help, use Contact Us. Your package contains a free prepaid return label for the approved mail-back process; there is no restocking fee. We accept exchange requests when review and stock allow. Within 10 days after approval, we process and initiate the refund to the original method, although a provider may post the credit later.